K&H Lectro Kennel with Free Fleece Cover, Medium

CAUTION--The K & H Lectro Kennel Heating pad was used by my veterinarian to keep my dog warm during a dental procedure while she was anesthetized. The K & H heating pad malfunctioned and kept getting hotter and hotter causing my sweet beautiful 10 pound dog to get very seriously burned--2nd and 3rd degree burns on both sides of her body. She went through a very difficult and long recovery process that is still healing.

I wanted to find out how this happened and called K & H customer service directly. They asked me to have the veterinarian send back the heating pad promising they would test it. They then informed me that the shipping depatment "mistakenly" threw out the pad without ever testing it. They blamed the veterinarian for not using the product properly. Please make sure the product is used correctly. The temp control should not be optional. The manufacturer K & H Pet product's customer service was insensitive, self protective, evasive, duplicitious and dishonest...Read more

Update:

When I first bought this in May of 2008 (see original review below), we ended up donating it to the local shelter because my dog didn't use it. Now that we have added a second dog, we figured maybe the new dog would like to have it.

We liked the quality of the pad the first time, so without hesitation we bought the item again.

What a DISAPPOINTMENT!! The quality has gone way down!!! The best feature of the pad (the wrapped cord) that used to be completely covered by a flat wire (like a ribbon), now has a wire that looks like one of those spiral notebook wires, very flimsy - NOT CHEW PROOF ANYMORE! Also, the heat setting is way higher, so it can get quite hot - I'm not sure if that is safe. I'm lowering my rating from 4 to 1.5 stars, had no idea how much the product changed! It still works, but between the changes in the cord and heat, I'm not sure if it is safe.

--- Original review from 2008
The best thing about...Read more

Have 3 dogs, live in COLD winter areas (often below zero at night).Bought 4 of the Lectro-Kennel pads last year (1 quit in the first six months)

Only 1 still works. They just quit. Would not recommend. For the price they should last more than 1 winter